Question 1

What exactly is a compounded medication?

Accepted Answer

A compounded medication is a custom-made prescription cream created by a pharmacist to meet your specific needs. Unlike mass-produced skincare, we can combine multiple active ingredients into one formula and adjust the concentrations (strengths) to be more potent or more gentle, depending on your skin’s unique requirements.

Question 2

Why can’t I just buy these products directly from the shop?

Accepted Answer

Because these formulas contain high-potency, pharmaceutical-grade ingredients (such as Tretinoin, Hydroquinone, or antibiotics), they are classified as prescription-only medications. A medical review is legally and clinically required to ensure the formula is safe for your skin type and won't cause adverse reactions.

Question 3

How do I get a prescription for these products?

Accepted Answer

The process is simple:
Consultation: Book a skin assessment at Western Skin Institute (in-person or via telehealth).
Evaluation: Our practitioners will diagnose your skin concern and determine the best formula for you.
Scripting: Once approved, your prescription is sent to our compounding pharmacy partner to be prepared.

Question 4

How long does it take to see results?

Accepted Answer

Compounded medications are highly effective, but clinical skin changes take time. While some patients see a "glow" within weeks, significant improvements in concerns like pigmentation, acne, or fine lines typically take 8 to 12 weeks, which aligns with the natural cycle of skin cell renewal.

Question 5

Can I use my compounded cream with my existing skincare routine?

Accepted Answer

Usually, yes—but some adjustments may be needed. Because these treatments are very active, we often recommend "buffering" them with a quality moisturiser or temporarily pausing other exfoliants (like AHAs or BHAs). Your practitioner will provide a personalised routine guide during your consultation.

Question 6

Do these products expire faster than regular skincare?

Accepted Answer

Yes. Because they are freshly mixed and often contain fewer preservatives than mass market products, compounded medications have a shorter shelf life (typically 3 to 6 months). Each bottle will be clearly labelled with an "unopened" and "once opened" expiry date to ensure you are using the ingredients at their most stable and effective.

FAQ

Frequently asked questions